Near opening week, my friends and I hit up the newly opened Morals Village for All You Can Eat hot pot. The place is small and despite a reservation we still had to wait. I thought it was kind of weird they had a “waiting room” instead of transforming the space to seat more diners. We were a party of 5, but we didn’t feel like waiting for a gigantic table so we settled on a 4-person table that only had one burner for a large pot. While it would’ve been fun to try multiple broths, one pot worked for our group. We had a mushroom broth on one side (one of my friends was vegetarian) and a pork broth on the other.
One thing that drew us here was the sauce bar. There truly was a wide selection of sauces you could mix and match. Also at the sauce bar were unlimited amount of spring rolls and eggs you could crack in the hot pot.
There’s a 3 hour limit for AYCE and we used most of it up. We spent a lot of time waiting for orders of items that never came and eating beef that we totally didn’t order (we noticed after the 5th time someone brought us a plate exclaiming “beef”). I brought up to the waiter that we suspected that our orders were going to this other table because we’d see things they didn’t want being sent back to the kitchen. There were definitely service issues that needed to be figured out.
There was a wide selection of things to eat and things that I haven’t seen on hot-pot menus before like cheese filled meatballs (yum!). We were happy with the things we did receive but I felt bad for my vegetarian friend who never received the broccoli we tried to order 3 times. There were plenty of vegetarian options on the menu but they never quite made it to the table. The rest of us filled up on a lot of beef.
Dessert was complimentary soft-serve ice cream! It was a lovely palette cleanser.
Our experience with Morals was very mixed and if it wants to survive needs to tighten up its service.